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Is this email bothering you?

March 4, 2015 — AASV Staff

Recently, over 80 AASV members using Hotmail, Outlook, and Live email addresses were unable to receive the AASV e-Letter or participate in the aasv-l@aasv.org discussion forum because messages from our web server had been reported as spam. We’ve resolved the problem, at least for now, and respectfully ask for your help so it doesn’t happen again.

If you’d like to stop receiving all “automatic” AASV email (the e-Letter, aasv-l, notification when JSHAP is online, and the very occasional alert), you may simply enter your address at https://www.aasv.org/unsubscribe/ If you include a reason, we will read it. If you change your mind, you can remove the block from the same page. You will still receive email for specific requests such as invoices and password resets.

If it’s just the e-Letter, JSHAP announcements, or aasv-l discussions that you’d prefer not to receive, you can control that from your member preferences page: https://www.aasv.org/members/. You may also email me, dave@aasv.org or Sue Schulteis, aasv@aasv.org and we can set things up for you.

Please avoid moving AASV messages into a “spam” folder. Services like Hotmail and Google pick up on this and, as we’ve seen, can start blocking it for everyone. We respect your time and attention very much and want to serve all our members as best we can. If for you, email shouldn’t be part of that, please let us work with you to respect that preference.

Those of you who do want to receive these messages may find that they’re being moved automatically to your spam folder. Moving them back to your inbox tells some email providers that it’s not spam and, over time, similar messages should start to arrive normally. You can also “whitelist” the AASV by telling your email client that the sender is “known” or “safe” (terminology varies). This can help improve AASV’s reputation with that provider, making it less likely that AASV email would be blocked.

Thank you all; please email Dave with any technical questions and Sue with any membership concerns.

Dave Brown, AASV IT Specialist