Position Announcement: Technical Service Manager

November 25, 2014 — CEVA Animal Health

CEVA Animal Health seeks a Technical Service Manager to provide the leadership and the technical expertise required to support external and internal customers by delivering solutions, supporting products/services and building relationships that create shared value long-term. The position is in the Swine Technical Services department, and reports to the Director, Swine Business Unit.

Essential Functions

• Provide timely and expert technical support on health management, including biosecurity, disease diagnosis, disease intervention, husbandry and the intricacies of swine production to help solve customer problems

• Demonstrate excellence in business acumen by developing and executing a strategic account business plan for assigned accounts that will meet sales objectives

• Provide leadership required to effectively manage field trials to support products and services

• Prepare and deliver technical presentations as required

• Attend professional organization and veterinary meetings to strengthen expertise and network

• Foster strong working relationships with key opinion leaders, universities, associations and industry organizations

• Dedicate time to sharpening and acquiring skills that will enhance personal development and Ceva technical excellence

• Engage in cross-species, poultry and beef, learning and leveraging of best practices to capitalize on synergies and create differentiated value

Education, Skill and Experience Requirements

• Doctor of Veterinary Medicine degree (DVM or VMD)

• Advanced degree (MS, PhD) preferred in production medicine, BA and/or board certification in recognized veterinary specialty preferred

• Four years or more of experience in practice or production systems

• Proficiency in Microsoft Office (PowerPoint, Excel and Word), DMAIC principles and statistical analysis

• Proven successful public speaking skills and presentation skills

• Solid interpersonal and group communication skills

• Location of position is flexible to Midwest Region – Travel required

Attitudinal Characteristics

Glass Half Full – Demonstrates an enthusiasm for building and growing a business. Not discouraged by momentary failure. Does not make excuses. Focuses on the upside and what is within your control.

Solutions Provider – Takes ownership for solving problems. Develops creative ways to keep or win business. Takes the initiative; does not wait to be told what to do. Seeks self-improvement.

Work Ethic – Self-driven and self-motivated. Does what it takes to get the job done, and then some.

Has a Plan and Works It – Manages as though it were your own business.

Challenger/Closer – Asks for the business. Treats a sales call as more than a service call. Has a thorough understanding of the customer’s business and challenges the status quo.

Failure is Not an Option – Demonstrates grit and tenacity. Does not give up. Has a tremendous desire to win.

Flexibility/Embraces Change – Embraces new ideas. Seeks out better and different ways of getting the job done.

Company Overview

Ceva Animal Health has been ranked as one of the top three fastest-growing veterinary pharmaceutical companies in the world for the past five years. We now rank as the ninth largest animal health group globally – and we were only founded in 1999!

Ceva’s expertise centers on the two fields of pharmacology and biology, where we have dedicated teams that aim to meet the specific demands of the livestock, poultry, swine, equine, and pet sectors. We continually strive to find better solutions to existing and emerging diseases which, in turn, improve animal health and productivity.

Our global business operations are divided into six major zones: Western Europe, Central and Eastern Europe (incl. Turkey), North America, Latin America, Africa/Middle East and Asia/Pacific. We have operations in 42 countries, have 13 research and development centers, 21 production sites and over 3000 employees worldwide.

Ceva has invested $55 million into the expansion of the Lenexa Ceva Biomune campus to support Ceva’s strategic vision and mission to deliver solutions to swine producers and veterinarians. We are committed and passionate about swine!

Our Vision & Values - Together, Beyond Animal Health

Our worldwide mission is inspired by our belief that the health and well being of animals is inseparable from the health and well being of all humanity. Our people come to work every day with a personal commitment to:

• Protect the vital link between humans and companion animals in an increasingly urbanized world

• Make a contribution to feed the world

• Help prevent the expansion of zoonoses

Ceva’s mission is based on the company’s core values which are vital to our efforts to better serve our customers

Innovation - We foster an environment where all employees are encouraged to think and act outside the box and push boundaries to find new ways of creating value.

Entrepreneurial Spirit - Our employees are empowered to take the initiative and actively adopt new techniques, find creative solutions to problems, and seize opportunities others may not see. We strive to retain the flexibility and responsiveness of true entrepreneurs.

Solidarity - We work as a team with a shared purpose to combat the major animal health challenges across the world.

To Apply

Please send your resume to hr-confidential.us@ceva.com.

*VEVRAA Federal Contractor

**Ceva is an equal opportunity employer and all qualified applicants will be considered for employment without regard to race,color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Ceva encourages men and women, members of all racial and ethnic groups, individuals with disabilities and veterans to apply.