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Position Announcement: Director of Educational Services and Customer Success

Our company seeks an innovative, creative leader with a keen eye for detail to direct our educational delivery business and provide associate creative director level input to our educational development and marketing firm. Veterinary and/or production expertise in swine must be strong. Knowledge in other production species and/or additional veterinary skills could add benefit to this individual's ability to contribute positively to this position. This candidate will enjoy interacting with people yet be able to work alone diligently. Motivating implementation of educational programs on farm alongside developing sales will be something in which this individual excels. This influencer would also appreciate and enjoy going to farm and working with our respected learners. They will seek to create living competencies when they design insightful and engaging learning experiences geared to capture the heads and hearts of our learners and be adopted and implemented by others on farm. Experience with project management or account management would be a plus as this individual works to manage creative technicians in our company while forging positive relationships with our customers for both AgCreate Solutions, Inc and our educational delivery company, Agrischool Pty Ltd whose primary product is Pork Avenue Training Portal.

We envision that this position is best executed alongside our core team in beautiful Monticello, Illinois, however, we may consider the successful candidate being remotely based within the Midwest. Monticello is ranked one of the top 5 safest cities in Illinois and noted in Illinois for its excellent school system and athletic programs. It is 20 minutes from Champaign/Urbana, home to the University of Illinois; 25 minutes from Decatur and ADM; and 40 minutes from Bloomington, home to State Farm, Illinois State, and Illinois Wesleyan.

To Apply

Please submit a letter of interest and resume to hr@agcreate.com.

Job description skills needed

  • Conduct Subject Matter Expert (SME) level work on creation and development of impactful and immersive learning experiences
  • Contribute to and execute business development strategies and be a part of business financial analysis
  • Able to contribute to and execute sales and marketing strategies
  • Manage our Training Success and Technical Support Team
  • Create a more formalized process for training implementation and customer follow up with our Training Success Team
  • Able to travel on site as a director/producer and help guide videographers and capture footage (willing to travel 10-20% of time)
  • Able to go on farm and perform competency assessments, analyze impact, write up reports, and further develop this part of the business
  • Create a standard training protocol for In-Barn Verifiers--how to successfully complete the "Teach it." part of our See it. Do it. Teach it. educational process and be a part of on-farm execution when needed.
  • Apply project management and leadership to our educational development team
  • Apply swine expertise and other production animal and/or veterinary expertise to all parts of the job description
  • Manage and implement biosecurity plans related to personnel and equipment
  • Apply an editorial eye for detail

Job description skills "nice-to-have"

  • Experience with development of educational experiences and instructional technology
  • Multi-species expertise
  • Veterinary expertise
  • Food animal production expertise
  • DVM and/or MS, PhD, MBA experience in an animal science related subject
  • Spanish-speaking capabilities
  • Marketing and sales experience
  • Experience with developing good research related to education

Personal characteristics

  • Inspirational
  • Good communicator
  • Committed
  • Passionate
  • Hands-on
  • Emotionally intelligent
  • Team player
  • Hard worker
  • Accountable
  • Creative
  • Reliable
  • Innovative
  • Respectful
  • Candid yet kind
  • Honest and responsible
  • Professional